Position Summary

The Leasing Consultant serves as a key point of contact for prospective and current residents, supporting daily leasing, administrative, and marketing efforts. This role blends customer service, organization, and sales-focused responsibilities while maintaining a professional, welcoming environment. The ideal candidate is adaptable, detail-oriented, and comfortable managing multiple priorities in a fast-paced setting.

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Schedule & Compensation

• Monday–Friday, 9:00 AM – 4:30 PM

• Starting pay: Starting at $22/hour

• Full benefits package included

Key Responsibilities

Leasing & Customer Experience

• Conduct apartment tours and guide prospective residents through the leasing process

• Respond to inquiries, nurture leads, and follow up on leasing opportunities

• Process rental applications, assist with screening, and prepare lease documentation

• Coordinate move-ins and move-outs while maintaining knowledge of availability

• Maintain a courteous, professional appearance and demeanor at all times

Administrative Support

• Maintain accurate resident and lease records, both digital and paper

• Prepare and distribute lease renewals and related notices

• Document and follow up on resident service requests

• Answer phones, manage correspondence, and assist with general office tasks

• Support invoice processing and reporting as needed

Marketing & Outreach

• Assist with executing and refreshing marketing strategies

• Prepare basic marketing content, ads, and social media materials

• Track advertising efforts and conduct market rent surveys

Communication & Team Coordination

• Communicate resident needs, concerns, and operational updates to management

• Coordinate with internal teams and outside vendors to resolve issues

• Attend team meetings and contribute to ongoing operational improvements

Additional Duties

• Provide coverage for site leadership during planned or unplanned absences

• Assist with cross-trained responsibilities as needed to support operations

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Qualifications

• Minimum 2 years of experience in property management, sales, customer service, or administrative roles

• Proficiency with basic computer systems and Microsoft Office

• Strong communication and organizational skills

• Valid driver’s license with a clean driving record

• High school diploma or equivalent (company training provided)

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Work Style & Attributes

• Warm, outgoing, and service-oriented

• Reliable, honest, and detail-focused

• Comfortable juggling multiple responsibilities

• Enthusiastic and adaptable in a team environment