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Administrative Assistant - Financial Services

Malta, NY · Administrative

Our client, a highly regarded Financial Advisement leader with one of the most renound firms in New York State, is actively seeking a professional, motivated and detail-oriented Administrator to join her team and the growing firm in Malta.  

Job Function:
Responsible for initiating and coordinating the administrative and general operational functions required to support the sales, prospecting, and servicing activities of a mature financial services practice. Training and mentoring provided.

Details:
Monday – Friday   
Typical workday is 8:00a-4:30p with a great degree of flexibility. 
Pay: Depending on experience, starting at $23/hr.  Will increase base pay for candidates with experience in the field and if they are licensed.  
Excellent 401k and ancillary benefits.  Medical benefits are negotiable. 


Duties and Responsibilities:

  • Communicate and work with team members daily to prioritize tasks and review outstanding service/operations items. Accomplish tasks in a timely and efficient manner.

  • Build rapport with clients and provide high quality client service.

  • Schedule meetings and address incoming client calls and emails.

  • Create and maintain accurate and organized client database and files.

  • Draft reports, illustrations, and client review related documents.

  • Prepare account applications and forms for client reviews.

  • Receive and process client service requests. Track progress to ensure completion.

  • Learn, understand, and follow compliance policies and procedures.

  • Send correspondence to clients including but not limited to emails, letters, marketing materials, newsletters, birthday cards, holiday cards.

  • Plan and coordinate client marketing events.

  • Use technology to drive efficiency of team.

Qualifcations: 

  • Dependable, Organized w/ ability to multi-task

  • Positive and friendly with strong customer service skills

  • Flexibility to adjust priorities throughout the day and adapt to changing schedules

  • Problem Solver / Common Sense / Critical Thinking Ability

  • Proactive

  • Well-spoken with excellent communication skills

  • Knowledge of computer programs (Microsoft Word and Excel, CRM, etc.)




 

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