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Benefit Implementation Specialist - Hybrid

Rochester, NY
TES Staffing is proud to partner with a rapidly expanding benefits administration company located in Rochester, NY. As one of Rochester’s top 100 places to work, this organization stays on top of their clients in navigating the complex area of benefit exploration.  

This individual is responsible for adding customer value by completing plan setup in administrative systems in a timely and accurate manner, leading Implementation calls with clients and brokers, and serving as a liaison between Clients, Brokers, Growth Team, and Operations to ensure a successful onboarding experience. 

  • Monday – Friday 8:30-5pm
  • Compensation: Starting at $18/hr
Job Duties and Responsibilities:
  • Operate in proprietary software
  • Assist with system implementation
  • Train in product lines such as Cobra and Direct Bill
  • Perform quality assurance checks and system audits
  • Serve as liaison between clients, growth team, and service teams regarding new client plans
  • Maintain knowledge of current state and federal laws and regulations affecting employee benefits
  • Manage and monitor implementation cases
Qualifications and Abilities:
  • Must have a associates degree and a minimum of 3 years related experience
  • Knowledge of compliance issues and IRS regulations
  • Ability to maintain confidentiality of records
  • Ability to manage multiple projects
  • Ability to calculate numbers, create spreadsheets, and post records
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