Our client is a Non for Profit organization here in Rochester that has been helping consumers manage their current debt and offer education services to build a secure financial future. This highly trained staff is more than a voice on the phone, they are a resource, a friendly and helpful advocate and proud of their consumer's success.
Contract to Hire Opportunity
Monday-Thursday- 9a-6p, Friday 8a-5p
1 evening shift and 1 Saturday every other month.
- Resolve incoming client & creditor calls
- Schedule appointments for potential clients
- Encourage clients to be successful on the Debt Management Program
- Advocate for the products and services that we offer
- Customer Service/Call Center Experience a must
- Retention focused skill set
- Bi-Lingual in English/Spanish a MUST
- Problem solving skills and attention for detail
The right individual will be a quick learner and thrive in a fast-paced environment.