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Service Dispatcher – Kickstart Your Office Career!

Rochester, NY · Customer Service

Service Dispatcher – Kickstart Your Office Career!

Ready to trade in your retail or service job for a stable, professional office career? Join a global company with deep roots in Rochester that’s been revolutionizing office solutions for decades! We go beyond print equipment to offer cutting-edge print management strategies that cut costs, secure documents, and help the environment.

If you're looking for a steady 8-5 job with room to grow, great experience for your resume, and full benefits, this is the opportunity you’ve been waiting for!


What’s in It for You?

Monday-Friday, 8 AM-5 PM – No weekends, no nights!
$18/hr FIRM – Consistent pay & financial stability.
Full benefits upon permanent hire – health, retirement, and more!
Perfect for first-time office workers – transition from retail, hospitality, or service industry with ease.
Career growth potential – build skills, gain experience, and move up!


What You’ll Be Doing:

🔹 Be the go-to person! Dispatch service technicians efficiently to keep operations running smoothly.
🔹 Problem-solving pro! Handle customer inquiries and resolve issues with confidence.
🔹 Keep things organized! Maintain accurate records, process requests, and assist with account details.
🔹 Support a busy team! Expedite parts orders, coordinate supply requests, and help with contracts.
🔹 Be the voice of the company! Answer customer calls professionally and provide quick, friendly resolutions.


What You Need to Succeed:

1+ years of experience in dispatch, customer service, or troubleshooting.  Strong retail experience also encouraged to apply! 
High School Diploma or equivalent – ready to put those skills to work!
Microsoft Suite savvy (Excel, Word) – or willingness to learn.
Strong communication skills – you’re great at keeping things clear and professional.
Fast-paced multitasker – stay on top of things and get it all done!
Self-motivated & detail-oriented – a little organization goes a long way.


This is more than just a job—it’s your first step into a professional office career with real growth potential. If you're ready to move up, apply today and start your journey! 🚀

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