Front Desk Coordinator
Fairport, NY · AdministrativeJob Title: Front Desk Coordinator
Location: Fairport, NY (On-Site)
Compensation: $17-19/hour | Contract-to-Hire
Our client has been delivering customized employee benefits solutions since 1978. They specialize in designing and managing plans that include dental, vision, prescription drug, and flexible spending accounts for brokers, carriers, and plan sponsors. Their work is precise, people-centered, and proudly independent. They are a small, laid-back team that takes our work seriously—but not themselves.
The Opportunity
We’re looking for a Front Desk Coordinator to join this close-knit team and keep the office running smoothly. You’ll be the friendly first voice people hear when they call and a key support player behind the scenes. This is a great opportunity for someone who’s organized, trustworthy, and looking for part-time hours with real impact.
This is a Monday–Thursday, 9:00 AM to 4:00 PM role.
Fridays are optional/light since many of their clients are closed.
Key Responsibilities
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Answer incoming phone calls and direct them to the appropriate team member or resource
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Review our shared service email inbox and assign messages to the right staff members, escalating urgent items
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Open and date-stamp physical mail; distribute to appropriate team members
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Check the office voicemail each morning, log entries into a shared spreadsheet, assign to the correct person, and flag urgency
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General office duties including filing, shredding, and organizing
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Help with light administrative tasks as assigned
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Maintain discretion and confidentiality at all times — NDA required
About You
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Friendly, professional phone manner
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Reliable, punctual, and comfortable working independently
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Great organizational skills—you love a good list or spreadsheet
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Detail-oriented with the ability to prioritize tasks calmly
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Comfortable with basic email, voicemail, and spreadsheet tools
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Trustworthy and discreet—this role involves sensitive information
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Previous front desk or office assistant experience is a plus but not required
Schedule & Compensation
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Hours: Monday–Thursday, 9:00 AM to 4:00 PM
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Pay: $17/hour (contract-to-hire arrangement)
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Start date: ASAP
Why You’ll Love It Here
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Relaxed, supportive team atmosphere
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Dogs occasionally visit the office 🐶
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No micromanaging—just clear direction and real trust
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Flexible environment that values people and balance