TES Staffing is proud to partner with a premier managed service provider in the Albany region to help deliver world-class IT solutions. This organization is known for its innovation, technical expertise, and customer-first approach. Together, we are seeking a dynamic and experienced IT Project Engineer to join a high-performing team that delivers end-to-end IT project implementations across a diverse client base. If you are driven by challenges, thrive in a team-focused environment, and have a passion for delivering exceptional results, we encourage you to apply.
About the Role:
As an IT Project Engineer, you’ll play a critical role in leading and executing IT projects for clients throughout all phases of the project lifecycle: planning, execution, performance monitoring, and project closure. You’ll also contribute to project design and scoping efforts, ensuring smooth execution and alignment with client needs and technical standards.
Key Responsibilities:
- Plan, implement, and support IT infrastructure projects involving networks, servers, SANs, virtualization, and cloud services.
- Regularly communicate with clients, project stakeholders, and internal teams to assess project progress and ensure satisfaction.
- Create, maintain, and update detailed technical documentation.
- Coordinate project schedules and tasks in collaboration with the Manager of Proactive Services.
- Maintain accurate activity records for billing and internal tracking purposes.
- Provide emergency support and assist with escalated technical issues when necessary.
- Consistently deliver high-quality, professional service in alignment with standards.
- Uphold the confidentiality, integrity, and availability of all client and company information.
Customer-Centric Focus:
- Execute all projects following standardized project management methodologies.
- Align every implementation with technical and operational standards from day one.
- Maintain comprehensive, up-to-date client documentation throughout each project.
- Deliver timely and reliable emergency support when required.
Desired Outcomes:
- Maintain 80% or greater billable project/MAC (Moves, Adds, Changes) time.
- Complete projects on time, within budget, and in accordance with scope.
- Serve as a valuable escalation resource for complex customer support issues.
Qualifications:
- Minimum 3 years of experience installing and managing Microsoft Server platforms.
- At least 3 years of hands-on experience with VMware vSphere and vCenter Server.
- At least 3 years of experience working with Microsoft Hyper-V environments.
- Solid IP networking experience (minimum 3 years), including configuration and troubleshooting.
- Strong background with Layer 2/3 switches, routers, WAPs/controllers, and firewalls.
- Proficient with Microsoft 365 services.
- Experience in project planning and execution.
- Strong multitasking skills and the ability to work independently or collaboratively.
- Excellent communication and documentation skills.
- A proactive, “do-what-it-takes” attitude.
- Valid driver’s license and reliable transportation required.
- Relevant certifications (e.g., VCP, VCAP, CCNA, MCSE) are a plus but not required.
Compensation & Benefits:
- Salary: Starting at $75,000
- Benefits Include:
- 401(k) with employer match
- Health, dental, and vision insurance
- Health Savings & Flexible Spending Accounts
- Life insurance
- Paid time off & parental leave
- Professional development assistance
- Referral program
- Employee assistance program
This is your opportunity to join a respected and growing team that values integrity, collaboration, and technical excellence. Apply today and be part of an organization that is reshaping IT services in the Albany region.