Join one of the nation's most respected universities in their Facilities Department. This role is perfect for recent graduates, those seeking to supplement their income, or candidates with prior experience in facilities support or customer service.

Why Apply?

• Gain valuable experience in a facilities and operations role.
• Opportunity for permanent hire with excellent career growth potential.
• Be part of a vibrant campus community.

Details:

• Location: College town, Rochester
• Hours: Saturday–Wednesday, 5:45 AM–2:15 PM (Not the right Schedule? We have 3 openings with different days!)
• Pay: $18/hour

Key Responsibilities:

• Respond to service requests via phone, email, and online platforms.
• Create, assign, and dispatch work orders to appropriate teams.
• Monitor building systems and address alarms promptly following protocol.
• Assist with operational troubleshooting and prioritize critical tasks.
• Maintain detailed logs of maintenance and facility activities.
• Provide support during emergency situations and prepare related documentation in National Incident Management System (NIMS).
• Manage critical facilities information, including absences, on-call lists, and operational schedules.
• Manage CSC Control Center (comprehensive management program which houses critical facilities information – absences, shutdowns, staff work location, weekend and holiday hours, after hours, on-call, off-site, elevator, fire panel, vehicles list, critical phone numbers, waste/recycling)

Qualifications:

• At least 1 year of relevant experience in customer service or facilities support.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Excellent problem-solving and communication skills.
• Ability to remain calm under pressure and meet deadlines.
• High school diploma required; higher education preferred.