Are you ready to transition from retail or the service industry into a stable, professional office environment? Join a well-established global company in Rochester that has been at the forefront of office solutions for decades! We specialize in innovative print management strategies that reduce costs, enhance security, and promote sustainability.

If you're looking for a consistent Monday-Friday schedule, valuable career experience, and full benefits, this is the opportunity for you!

Why You’ll Love This Job:

✅ Stable Hours: Monday-Friday, 8 AM - 5 PM – No weekends or late shifts!
✅ Competitive Pay: $18/hr (firm) for reliable, consistent income.
✅ Full Benefits Package: Health, retirement, and more upon permanent hire.
✅ Ideal for Career Changers: Transition smoothly from retail, hospitality, or customer service.
✅ Growth Opportunities: Gain valuable skills and advance your career in a professional office setting.

What You’ll Do:

🔹 Coordinate Service Calls: Efficiently dispatch technicians to ensure smooth operations.
🔹 Problem-Solve with Confidence: Address customer inquiries and provide timely solutions.
🔹 Stay Organized: Maintain accurate service records, process requests, and manage account details.
🔹 Support the Team: Expedite parts orders, coordinate supply requests, and assist with contracts.
🔹 Deliver Outstanding Customer Service: Answer calls professionally and provide helpful, friendly support.

What You Bring to the Table:

✔ 1+ years of experience in dispatch, customer service, troubleshooting, or strong retail background.
✔ High School Diploma or equivalent – put your skills to work!
✔ Basic Microsoft Office proficiency (Excel, Word) or a willingness to learn.
✔ Excellent communication skills – clear, professional, and customer-focused.
✔ Ability to multitask in a fast-paced environment – keep things running smoothly.
✔ Strong attention to detail and self-motivation – organization is key!

This role is more than just a job—it’s a stepping stone into a professional office career with real advancement potential. If you’re ready to take the next step, apply today and start building your future! 🚀