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Financial & Operation System Specialist

Newark, NY · Information Technology
Our client provides programs and services in collaboration with 25 school districts throughout Wayne, Ontario, Seneca, Cayuga and Yates counties. Services include educational services and instructional opportunities for learners of all ages. As an organization, they are committed to working in partnership with local stakeholders to improve the efficiencies and effectiveness of school operations, providing greater opportunities throughout the region.

We are actively searching for a professional, dynamic and organized person to join the Operations team to support in a variety of capacities.  The Financial and Operations System Specialist acts as the liaison between school district end users and the technical teams.   Activities include functional external and internal communications, training and working relationships with the central teams and district personnel involved with school business and operations.
The current responsibilities of the Financial & Operation System Specialist are:
1. District Relationships:
  • Providing phone or on-site support for school business management software;
  • Answers district questions and resolves issues via phone for district staff;
  • Provides in-person or remote trainings for school district staff;
  • Develops and conducts training sessions for various software functions and business
  • processes for school district staff;
  • Prepares and revises documentation for users and user support personnel;
  • Assist in coordinating efforts, at the Regional Information Center and districts to correct
  • and resolve problems;
2. Internal Technical Relationships:
  • Coordinate with technical personnel on enhancements to specific applications;
  • Performs software installation and updates;
  • Assist in development, testing and implementation of new applications;
  • Serve as a member of Regional Information Center Committees as appropriate;
  • Communicate with appropriate county, regional, state and federal agencies on matters concerning school district business management and operations;
  • Documents call resolutions for applications or procedural problems;
  • Collaborates as part of a cross-functional team to resolve highly complex issues requiring strong technical and problem solving skills;
  • Escalates issues to vendor for resolution as appropriate;
Details:
  • Monday- Friday, 7a-4p
  • Location: Newark, New York
  • Pay: Depending on experience, $50-70k/annually.  Excellent medical benefits, NYS pension and 401k
  • MUST pass a NYS Fingerprint Clearance

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