Community & Property Experience Manager

Rochester, NY
Full-Time | $50,000–$60,000 annually + full benefits

Launch Your Career in the Heart of Rochester

Looking for a role where you’re out in the community, not stuck behind a desk? Want to build real professional skills while working at one of Rochester’s most exciting and community-connected destinations?

TES Staffing's client offers an opportunity for a recent college graduate to step into a high-impact, people-facing role with deep roots in Rochester. This position is ideal for someone who loves connecting with others, organizing experiences, and being part of a vibrant, growing community.

You’ll sharpen your professional toolkit, work alongside influential leaders, and gain hands-on experience in property management, marketing, event coordination, and relationship-building, all while earning a competitive salary with excellent benefits.

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Why This Role Is a Standout for New Grads

• 🌆 Be at the center of Rochester’s innovation and growth

• 🤝 Build relationships with tenants, students, community leaders, and partners

• 📈 Develop transferable skills in operations, marketing, communications, and customer experience

• 🎓 Perfect for early-career professionals looking to grow quickly

• 💰 Strong starting salary with comprehensive benefits

• 🧠 Autonomy + mentorship—you’ll be trusted to own your work and supported as you grow

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What You’ll Do

Community & Tenant Engagement

• Serve as a friendly, professional point of contact for residents and partners

• Build strong tenant relationships through consistent communication, including a weekly tenant email

• Enforce community guidelines while maintaining a welcoming environment

• Handle incoming emergency calls before and after hours on a rotating basis

Leasing, Marketing & Outreach

• Attract tenants by advertising vacancies and managing online listings

• Schedule and conduct tours, open houses, and unit showings

• Represent the building at college and university housing fairs and on-campus events

• Create and distribute marketing and promotional materials

Operations & Administration

• Manage leases and complete associated paperwork

• Assign and collect keys, fobs, parking access, and mailroom assignments

• Collect security deposits and confirm receipt of required tax documentation

• Assist with rent collection, late notices, follow-ups, and eviction tracking when necessary

Move-Ins, Move-Outs & Maintenance

• Facilitate move-in and move-out inspections

• Coordinate cleaning and maintenance services

• Follow up with tenants to ensure work is completed to satisfaction

• Monitor and maintain residential common areas

Amenities & Programming

• Oversee tenant amenities including:

  • Bike share program

  • YMCA memberships

  • Student lounge

  • Mailroom functionality

• Support and help execute tenant programming and community-building initiatives

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Schedule & Classification

• Full-Time, Non-Exempt

• Monday–Friday, 8:00 a.m. – 5:00 p.m.

• 40 hours per week

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What We’re Looking For

• Bachelor’s degree required

• Professional, organized, and detail-oriented

• Strong written and verbal communication skills

• Comfortable with technology and learning new systems

• Self-starter who’s responsive, people-oriented, and solution-focused

• Ability to communicate effectively in English
  (Bilingual and/or ASL skills are a plus)

• Reliable transportation and punctual attendance

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Compensation & Benefits

• Salary: $50,000–$60,000 annually

• Benefits include:

  • 401(k) with employer match and safe harbor contributions

  • Health Insurance

  • Paid Time Off (PTO)

  • Sick Time & Paid Holidays

  • Dental, Vision, Life Insurance

  • Short- and Long-Term Disability

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Why work here?

This residential place of living isn’t just a place to live or work; it’s a community hub deeply connected to Rochester’s future. If you’re a motivated new graduate who wants meaningful experience, real responsibility, and a front-row seat to Rochester’s innovation ecosystem, this is the role to launch your career.