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Benefits and Client Service Specialist - Hybrid

Rochester, New York
TES Staffing is proud to partner with a rapidly expanding benefits administration company located in Rochester, NY. As one of Rochester’s top 100 places to work, this organization stays on top of their clients in navigating the complex area of benefit exploration.  

  • Monday – Friday: 9:30-6pm or 10:30-7:00pm
  • Pay: Starting at $18/hr
  • Hybrid
  • Workstation provided
Job Description:
  • Accurately enter, update, and maintain client set up in proprietary software per client plan specifications, master template and departmental instructions. 
  • Run all applicable audits to ensure set up is accurate.
  • Receive and respond to telephone and email inquiries from clients and staff.
  • Research and resolve discrepancies.
  • Track, receive, format and post payroll deduction files. 
  • Keep abreast of current state and federal laws and regulations affecting benefits including, but not limited to, Section 132, Section 125, Section 223 and Section 105 Plans, ERISA, HIPAA, FMLA and COBRA
  • Track new plan enrollment for all clients to ensure that enrollment is received and entered.

  • Minimum 1 year experience related to employment benefits
  • Knowledge of compliance issues and IRS regulations as they pertain to benefits-Section 125, 105, 223 and 132 Plans, COBRA, HIPAA, 5500’s, EEO and FMLA
  • Proficiency using Microsoft Word, Excel, and Outlook.
  • Capacity to work from home efficiently
  • Ability to calculate numbers, create spreadsheets, correct entries, and post to records.
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