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Operations Manager

Brockport, NY · Administrative
TES Staffing is assisting a very busy Commercial Moving Company located on the west side of Rochester to find a fantastic Operations Manager to keep clients serviced, the office functioning and ensure a great experience for all. 

With a small, tenured team- we are seeking for a dedicated professional looking for a long term and stable company

Details:
Contract to Permanent Hire, $18+/hr, Depending on Experience
Full medical benefits after perm hire.
Monday-Friday 8a-5p
 
Duties:
As one of three office people, you will be responsible for the following:
  • Be the first point of contact (phone and email) for commercial customers.  These include large area colleges and small companies
  • Day to day operations, including: preparing and dispatching work orders, moving requests and logistical information
  • Setting up customer moves and monitor progress- working closely with Fleet and Sales teams 
  • Schedule new client appointments for Sales teams 
  • Type and send estimates 
  • Invoice for services performed, AP and AR duties as well 
  • Treat customers pleasantly and professionally, acting with a strong sense of urgency
  • Communicate and schedule quote meeting with customers and internal sales team
  • Work to understand local, state and federal rules for transporting goods
Office Information:
  • Small, collaborative family focused feel
  • Business Casual, with a strong emphasis on treating the customer and coworkers with respect
  • This company was founded 38 years ago.  The least tenured employee has been working there for the past 13 years. Commitment and loyalty are highly regarded here.

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