Community Touring Associate
TES Staffing is hiring for a company that assists families during one of the most difficult decisions in their lives: choosing a senior living community. It’s rarely simple and families are often stressed, overwhelmed with options, and uncertain how to evaluate the next step. As a Community Placement Touring Associate, you are the calm, prepared professional who walks beside them, helps them understand what matters, and makes sure they leave each tour with more clarity than they arrived with.
You will receive prepared case notes from our placement advisors, conduct in-person tours of assisted living, memory care, and independent living communities across the Rochester area, and provide structured post-tour summaries and recommendations. You represent the company as a trusted, independent voice throughout the entire process.
The logistics
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- Morning hours, no nights or weekends
- Part time, create your own calendar! Roughly 20hrs/wk based on client needs
- Field based in Monroe Country
- $21/hr with room for growth (There is no commission or variable component in this role. No pressure to push families toward a decision before they are ready. Success is measured through client experience and the quality of your summaries, not placement count.)
- Review each client's care needs, budget, location preferences, and family situation before each tour
- Conduct in-person tours of senior living communities, serving as a knowledgeable and compassionate guide
- Advocate for the client's interests while maintaining courteous, professional relationships with community staff
- Deliver structured post-tour summaries and recommendations to the placement advisor managing the case
- Coordinate scheduling and communicate clearly with clients and our internal team throughout the process
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- Reliable transportation throughout Rochester area
- Working smartphone for communications and scheduling
- Background check run upon hire
- Previous experience with senior living, healthcare, social services, care coordination or client facing hospitality preferred.
- Familiarity with assisted living, memory care, and independent living community types is a strong plus.
You will thrive here if you:
- Have genuine warmth with older adults and families under emotional stress
- Are an organized professional who is prepared and deeply reliable
- Know the Rochester senior living landscape or are eager to build that fluency quickly
- Are comfortable being on the road most of the day
- Want flexible, as-needed part-time work
