Contract Administrator II

Location: Rochester, NY (Onsite)
Pay: $18–$20/hour - Contract to hire 

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About the Opportunity

TES Staffing is partnering with a global company. with a location in Henrietta, to recruit a detail-driven, solutions-oriented Contract Administrator II for their Rochester office.

Our client is a leader in workplace technology, helping businesses streamline operations through innovative print, digital, and managed solutions. This role sits at the heart of their contract billing operations; supporting accuracy, efficiency, and strong client relationships.

This is an excellent opportunity for someone who thrives in a fast-paced environment and wants to grow within a dynamic, nationally recognized organization.

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What You’ll Do

• Manage and support assigned contract billing accounts from setup through ongoing maintenance

• Review contract documentation for accuracy and ensure proper system setup

• Maintain and update billing data including customer details, pricing, and contract terms

• Analyze monthly billing reports, identify discrepancies, and take corrective action

• Handle rebills, adjustments, cancellations, renewals, and contract amendments

• Troubleshoot and resolve complex billing issues with precision and urgency

• Collaborate with internal teams and external partners to ensure seamless contract transitions

• Participate in client calls/meetings to represent contract administration and strengthen relationships

• Monitor meter reads and ensure service-level billing requirements are met

• Develop and track performance metrics to proactively resolve issues

• Support additional projects and responsibilities as needed

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What You Bring

• High School Diploma or equivalent

• 3+ years of experience across a combination of:

  • Contract administration or support

  • Billing/invoicing

  • Customer service

  • Reporting/analysis

• Strong understanding of contract setup, billing processes, and transaction types

• Experience handling complex billing scenarios and problem resolution

• Highly organized with exceptional attention to detail

• Strong communication skills; able to work effectively with clients and internal teams

• Self-starter mindset with the ability to thrive in a fast-paced environment

• Proficiency in MS Office (Excel experience strongly preferred)

• Proven critical thinking and problem-solving abilities

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Why This Role

• Opportunity to work with a respected, industry-leading organization 

• Competitive hourly pay with a clear path to permanent employment

• Exposure to complex billing systems and cross-functional collaboration

• Support from TES Staffing throughout the hiring process and onboarding