Oracle Cloud Support Specialist

Temporary, 10 Months – $105K–$115K

Overview

TES Staffing, in partnership with the Rochester City School District, is seeking a skilled Oracle Cloud Support Specialist to support a high-profile, district-wide Oracle Cloud transition. This full-time, 10-month role offers a competitive salary of $105,000–$115,000 and the chance to make an immediate, meaningful impact on critical HR, Finance, and Payroll operations.

If you thrive in fast-moving environments and want to be at the center of a major technology transformation, this is your opportunity.

Why You’ll Love This Role

• High-Impact Work: Play a key role in stabilizing and optimizing systems that affect thousands of employees and students across the city.

• Career Growth: Gain hands-on experience with a large-scale Oracle Cloud implementation, an in-demand skill set that will elevate your career.

• Collaboration: Work alongside cross-functional teams, from HR to Finance to Payroll, while being supported by experienced technology leaders.

• Visibility: Be part of a city-wide initiative that shapes the future of how the district operates.

Reporting Structure

• Reports directly to a Technology Supervisor with expertise in Oracle and district operations.

• Partners closely with HRl, Finance, Payroll, and other Oracle Cloud stakeholders.

What You’ll Do

• Provide day-to-day Oracle Cloud user support, including troubleshooting and issue resolution.

• Ensure payroll, HR, and finance processes run accurately and on time.

• Support testing, validation, and rollout of new system fixes and enhancements.

• Track and document issues, escalating when necessary.

• Deliver training and guidance to end users for smoother adoption.

• Collaborate with district staff, vendors, and community partners to align system improvements with organizational needs.

• Assist with departmental program administration, including monitoring, evaluation, and compliance reporting.

• Supervise project staff and manage workflow when required.

What You Bring

You meet one of the following education/experience pathways:

• Option A: Master’s in Behavioral Sciences, Human Services, Public/Business Administration, Public Health, or related field + 2 years of administrative/supervisory experience.

• Option B: Bachelor’s in one of the above fields + 3 years of related experience (2 years in admin/supervisory capacity).

• Option C: Bachelor’s in any field + 4 years of related experience (2 years in admin/supervisory capacity).

• Option D: Equivalent combination of training and experience.

Additional Skills We Value:

• Hands-on experience with Oracle Cloud (HR, Finance, or Payroll modules preferred).

• Strong analytical, troubleshooting, and problem-solving skills.

• Clear communicator—able to bridge technical and non-technical teams.

• Highly organized, detail-oriented, and able to juggle multiple priorities.

• Familiarity with public sector or education settings is a plus.

Special Requirements

• Must receive clearance from the New York State Education Department 

Term & Compensation

• Temporary 10-month, full-time appointment (with potential for renewal or extension).

• Salary: $105,000–$115,000