Job Title: Oracle Cloud Support Specialist (Temporary, 10 Months – $105K–$115K)

Overview
TES Staffing, in partnership with the Rochester City School District, is hiring a Temporary Oracle Cloud Support Specialist to join our team during a critical Oracle Cloud transition. This is a full-time, 10-month role offering a competitive salary of $105,000–$115,000. You’ll play a key role in stabilizing HR, Finance, and Payroll processes while ensuring smooth day-to-day system operations.

Why Apply?

• Be part of a high-profile technology initiative with city-wide impact.

• Gain hands-on experience with a large-scale Oracle Cloud implementation.

• Collaborate with cross-functional teams and make an immediate difference in system stability and user success.

Reporting Structure

• Reports directly to a Technology Supervisor familiar with both Oracle and District operations.

• Works closely with Human Capital, Finance, Payroll, and other Oracle Cloud stakeholders.

Key Responsibilities

• Provide daily Oracle Cloud user support, troubleshooting, and issue resolution.

• Ensure payroll, HR, and finance processes run smoothly with accurate data and functionality.

• Support testing, validation, and rollout of system fixes and enhancements.

• Track and document system issues, escalating as needed.

• Provide training and technical assistance to end users.

• Collaborate with district staff, vendors, and community agencies to coordinate program planning and system implementation.

• Assist in the administration of departmental programs, including monitoring, evaluation, and reporting.

• May supervise project staff and oversee workflow as needed.

• Prepare reports and maintain compliance with state and district requirements.

Qualifications
Candidates must meet one of the following education and experience pathways:

• Option A: Master’s degree in Behavioral Sciences, Human Services, Public or Business Administration, Public Health, or a related field, plus 2 years of full-time administrative or supervisory experience.

• Option B: Bachelor’s degree in one of the above fields, plus 3 years of related experience, including 2 years in an administrative or supervisory capacity.

• Option C: Bachelor’s degree in any field, plus 4 years of related experience, including 2 years in an administrative or supervisory capacity.

• Option D: An equivalent combination of training and experience as outlined above.

Additional skills and abilities:

• Hands-on experience with Oracle Cloud applications (HR, Finance, or Payroll modules strongly preferred).

• Strong problem-solving, analytical, and troubleshooting skills.

• Knowledge of community agencies, program administration, and public sector operations.

• Excellent communication skills (oral and written) across technical and non-technical teams.

• Highly organized, detail-oriented, and able to manage multiple priorities.

• Experience in public sector or education settings is a plus.

Special Requirements

• Possession of a valid New York State Class 5 Driver’s License at the time of appointment.

• Candidates may be required to pass a pre-employment drug test.

• Per NYSED regulations, clearance from the State Education Department is required for positions involving direct contact with students.

Term & Compensation

• Temporary 10-month full-time appointment (potential for renewal/extension).

• Salary range: $105,000–$115,000.