Evening Support Specialist

TES Staffing

TES Staffing is proud to partner with our client in the search for a dedicated Support Specialist. This role is ideal for someone who thrives in a fast-paced environment, values teamwork, and takes pride in providing excellent service and support.

We believe in building strong teams made up of problem solvers, clear communicators, and detail-oriented professionals. Our client offers a positive and collaborative work environment where contributions are recognized, growth is encouraged, and support is always available.

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Why Work with TES Staffing

At TES Staffing, we are excited to connect talented individuals with companies who value their employees. This position offers not only a chance to showcase your skills but also the opportunity to grow in a supportive, tech-forward, and people-focused workplace.

Benefits Include:

• Positive work environment where individual and team contributions are recognized

• Health benefits

• Paid time off

• Employee assistance program

• 401k

• Pay range: $18–$22/hr., eligible for overtime

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The Position: Support Specialist

We are seeking a highly motivated, organized, and detail-oriented individual to join our client’s team as a Support Specialist. The ideal candidate is service-driven, able to manage multiple priorities, and comfortable working both independently and collaboratively.

Key Responsibilities:

• Provide excellent customer service and support to clients, team members, and partners

• Handle incoming inquiries via phone, email, and internal systems

• Troubleshoot and resolve client issues in a timely manner

• Maintain accurate records and documentation

• Learn and adapt to company processes, tools, and software

• Collaborate with team members to meet deadlines and achieve organizational goals

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Work Schedule

• 12:00 PM – 9:00 PM, Monday through Friday. Occasional Saturday trainings.

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The Ideal Candidate Will Have:

• High school diploma or equivalent (some college preferred)

• Minimum of 3 years of client service or support-related experience

• Experience with Microsoft Office and general computer use

• Strong communication skills, including active listening and clear writing

• Ability to resolve client concerns with professionalism and empathy

• Excellent organizational skills and attention to detail

• Strong problem-solving skills and willingness to learn