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Medical Scheduler - Full Time

Rochester, NY · Healthcare

Medical Scheduler – Gastroenterology
Location: Rochester, NY
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Pay: Starting at $18/hour
Benefits: Full medical benefits available after a successful probationary period

TES Staffing is proud to partner with a leading hospital system in Rochester, supporting their fast-paced and highly respected gastroenterology center. We’re currently seeking a detail-oriented and organized Medical Scheduler to join this collaborative and growing team.

This is an outstanding opportunity to build a long-term career within a healthcare system known for its supportive environment, professional development, and commitment to patient care.


Position Summary:

As a Medical Scheduler, you’ll play a key role in coordinating patient procedures and maintaining an accurate and efficient surgical schedule. This role requires excellent communication, organization, and multitasking skills, along with a customer-first approach to patient interaction.


Key Responsibilities:

  • Manage and update patients’ medical records with accuracy and confidentiality

  • Schedule surgical procedures and medical appointments

  • Handle patient inquiries via phone and email with professionalism and care

  • Obtain prior authorizations for imaging, testing, and medications

  • Support patients with billing inquiries and payment information

  • Gather medical history and documentation from patients and external providers

  • Sort and distribute incoming and outgoing correspondence

  • Maintain office supply inventory and escalate urgent issues appropriately


Qualifications:

  • Minimum of 6 months experience in a healthcare or medical clerical role

  • Familiarity with medical terminology and healthcare scheduling systems

  • Strong verbal and written communication skills

  • Excellent attention to detail and organizational abilities

  • Ability to maintain patient confidentiality at all times

  • Self-motivated with a team-oriented mindset and strong work ethic

  • Ability to prioritize and adapt in a fast-paced clinical environment


Join a team where your contributions matter and where your career can truly thrive. Apply today to become a valued member of a top-tier healthcare network dedicated to exceptional patient care.

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