TES Staffing is supporting a major Rochester hospital system and their busy Gastroenterology offices.  We are actively seeking candidates with medical clerical and/or scheduling experience to join this dynamic team.
This is an exceptional opportunity to join a team that offers training, support and a solid career path backed by an exceptional hospital.

Details:

• Monday-Friday 8a-4p – no holidays or weekends
• Pay: Hourly, starting at $17
• Full medical benefits after a successful probationary period
• Located in Irondequoit

Job Summary:
A productive surgery scheduler will have the primary responsibility to ensure, organize, and maintain an active, accurate, and operational surgery and procedural schedule.  This is a fast passed department that sees 30-50 daily.  Excellent customer service, phone, and computer skills are required

Job Description:

• Managing patient’s medical records
• Inputting and updating patient’s insurance information, scheduling procedures from the physician’s office using established hospital guidelines
• Ensuring sufficient information is distributed to patients and all necessary parties, including hospital departments, primary-care physicians, and surgeons, through productive open communication.
• Ensure that each patient processes appropriate and/or medical clearance needed for a successful surgery before they are scheduled for the procedure.
• Respond to calls, emails, complaints, and queries that patients might have
• Provide information and updates in regard to patients’ surgery schedules
• Assist patients with guidance on filing all necessary forms
• Assist patients with the information necessary to pay all medical charges
• Set post-surgical appointments with doctors and perform all necessary tests
• Inform patients and any relevant third party through instructions about “things to do” before and after surgeries
• Receive all needed medical records and history from patients
• Take reservations for surgeries and schedule a date based on the availability of the surgeon and the medical condition of the patients
• Sort and distribute incoming and outgoing mail to all necessary parties
• Order office supplies and log information on any issue that is urgent.

Qualifications:

• Work experience in the health care sector with at least 6 months of medical terminologies experience
• Strong communication and customer service skills
• Ability to learn quickly
• Proficiency in word processing and spreadsheet applications
• Attention to details
• Excellent organizational and time management skills
• Good working ethics and ability to treat documents with confidentiality
• Ability to work effectively as part of a team and also take initiatives when the need arises.